“Learning is an active process. We learn by doing. Only knowledge that is used sticks in your mind.” -- Dale Carnegie
When is the last time you “got out on the floor” and worked side by side with your employees?
Do you evaluate your employees from your comfortable chair in the head office, or do you have the hands on knowledge to evaluate them for the work they are actually doing?
Do you ever hear yourself saying, “When I did your job we use to …”? IF so, how long ago was it that you did “their job”? Is it still the same job? Is it still done in the same way? Is it still the same product? Are they still the same clients/customers?
If you really want to know and understand your company, you need to get out of the office from time to time and do the job others are doing and learn what it is really like to do their job!!
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