“You must elevate the growth and development of people from a ‘means’ to an ‘end’ goal of equal importance to the product or service mission of the organization. Servant leadership requires a level of intimacy with the needs and aspirations of the people being led that might be beyond the level of intimacy an ego-driven leader is willing to sustain.” - Ken Blanchard
Nothing is more important to the success of an organization than the quality or professionalism of its staff. All too often, organizations approach professional development from an issue based or single minded perspective rather than from a comprehensive perspective. Creating a professional staff requires more than just a hiring process, or more than just a training program, creating a professional staff requires a holistic or systems approach.
What are doing to insure that your staff is properly trained?
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